I am Oregon Artist - JENNIFER LOMMERS
Welcome and THANK YOU for your support!
I welcome your questions and comments, and can usually respond fairly quickly (same day) Monday thru Thursday, except Holidays.
*** Please note, as of March 31, 2020 all packages will take 2-5 days longer in order to ship using post office pick-up options. Also some larger print options may be backordered depending on the operational status of suppliers. You will be notified as soon as possible if any delays are expected. Refunds will be immediately processed if delay times are not acceptable. Thank you for your understanding during these difficult times! ***
Payment must be received in full prior to shipment. For custom orders / commissions I require a 50% deposit.
Your files will be available to download once payment is confirmed.
Some items may take longer than 3 days to print and prepare for shipment. I will notify you as soon as possible if any delays are expected with your order. If you need your item by a particular date, please let me know, and I will do my best to accommodate your request!
*** For international shipments (outside the U.S.) items will be shipped rolled when possible and sizes larger than 16 x 20 may require additional postage. Please contact me if you would like additional information or additional resources for buying my art internationally. ***
I ship most items worldwide via USPS. Larger items and originals are shipped via UPS/FedEx and may not be available to ship outside the US. Prints shipped within the US are generally shipped FLAT (not rolled). International shipments for prints are shipped rolled in a tube when possible.
FOR INTERNATIONAL SHIPMENTS - please be aware that you may be responsible for additional duty/import fees.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I want you happy with my art! If for any reason you want to return an item, I am happy to refund the price of the item upon receiving it in good condition. I do not, however, typically refund return shipping charges or SALE items. Larger orders over $500 may incur a 10% restocking fee.
Thank you for taking the time to review my policies. I hope you enjoy your art shopping experience!