I am Northwest Artist - JENNIFER LOMMERS
Welcome and THANK YOU for your support!
I welcome your questions and comments, and can usually respond fairly quickly (same day) Monday thru Thursday, except Holidays.
Payment must be received in full prior to shipment. For custom orders / commissions I require a 50% deposit.
Your files will be available to download once payment is confirmed.
I ship most items worldwide via USPS. Larger originals are shipped via UPS/FedEx and may not be available to ship outside the US. Prints shipped within the US are generally shipped FLAT (not rolled) unless they are a poster. International shipments for prints are all shipped rolled in a tube.
FOR INTERNATIONAL SHIPMENTS - please be aware that you may be responsible for additional duty/import fees.
Shipping is generally within 3-5 business days of receipt of payment, or as stated in the listing. If for any reason I experience delays (most likely for if I'm at a longer show than usual) I will do my best to let you know and send you freebies as a "thank you"! If you need me to ship your item faster, just let me know, and I will do my best to accommodate your request!
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I want you happy with my art! If for any reason you want to return an item, I am happy to refund the price of the item upon receiving it in good condition within 30 days of purchase. I do not, however, typically refund return shipping charges. Larger orders over $500 may incur a 10% restocking fee.
Thank you for taking the time to review my policies. I hope you enjoy your art shopping experience!